We understand that everyone has their own preferences, but we go above and beyond to ensure our products meet the highest standards. Our team is always happy to help and advise you on fruit varieties, flavours, and the best combinations.
How long does delivery take?
Orders are dispatched every Monday from Poland. Delivery time depends on the destination country and typically takes 2-4 business days.
Delivery times:
• 2 business days – Austria, Czech Republic, Germany, Luxembourg, Slovakia, Hungary
• 2–3 business days – Estonia, Latvia, Lithuania
• 3 business days – Belgium, Denmark, Netherlands, Romania, Slovenia
• 3–4 business days – Croatia, France, Italy
• 4 business days – Bulgaria
What if some products arrive in unsatisfactory condition?
If you receive any fruit that doesn't meet our quality standards, please let us know right away. Take a photo of the affected product and request a replacement - we'll arrange it for you free of charge as quickly as possible. Each box also includes a flyer with detailed instructions on what to do in this situation.
Are the fruits safe during transportation?
Absolutely! Each fruit is carefully wrapped before shipping to ensure it arrives fresh and in perfect condition. Mangos, nuts, and dried fruit are packed in protective kraft paper bags. Every parcel is cushioned with paper filling and placed in an additional shipping box to prevent crushing and other damage during transit.
What is the origin of the fruit?
We work with long-standing, trusted suppliers who provide fruit directly from Thailand, Vietnam, and other countries to Poland. This ensures that our products are always sourced straight from their countries of origin.