Privacy Policy

TERMS AND CONDITIONS OF THE ONLINE STORE

crazy-box.eu
The online store operating at www. crazy-box.eu is run by Andrii Kudrin in the course of business activity under the name CRAZYBOX ANDRII KUDRIN, entered in the Central Registration and Information on Business (CEIDG) of the Republic of Poland, maintained by the minister competent for economic affairs, with its registered office at: ul. Sienna 75, 00-833 Warsaw, Tax Identification Number (NIP): 5223224259, REGON: 521863031, hereinafter referred to as the “Seller”.

The Store has designated an electronic point of contact intended for direct communication with the authorities of the Member States, the Commission, and the Digital Services Board: support@crazy-box.eu The same point of contact may be used by every Customer for direct and rapid communication with the Store. The Store may also be contacted in writing at its address: ul. Sienna 75, 00-833 Warsaw, via the contact form available on the website, or by telephone at: +48 692 362 377 (Service operating hours 8 a.m.–4 p.m. on business days; the call is charged as a standard telephone connection, in accordance with the tariff package of the service provider used by the Customer). Communication may be conducted in Polish, Ukrainian, or English.

§ 1 GENERAL PROVISIONS

1. The following terms shall have the meanings set out below:

a. TERMS AND CONDITIONS – these terms and conditions,

b. CUSTOMER – a natural person, a legal person, or an organizational unit without legal personality but having the capacity to perform legal acts, who places an Order in the Online Store under the terms set out in these Terms and Conditions,

c. ENTREPRENEUR WITH CONSUMER RIGHTS – a natural person having the status of an entrepreneur, entered in the CEIDG register, who places an Order within the scope of their business activity but where that activity is not of a professional nature for them. This status applies solely to customers whose place of delivery or registered office is in Poland.

d. CONSUMER – a Customer who is a natural person using the Online Store for a purpose not directly related to their business or professional activity,

e. GOODS, PRODUCT – a movable item presented in the Online Store to which the Sales Agreement relates,

f. SALES AGREEMENT – a contract for the sale of Goods within the meaning of the Civil Code, concluded between the Seller and the Customer using the Store's website,

g. ONLINE STORE (STORE) – the website available at www.crazy-box.pl through which the Customer may place an Order,

h. ORDER – a declaration of intent by the Customer that unambiguously specifies the type and quantity of Goods and is aimed directly at concluding a Sales Agreement.

2. The Store's business consists in the sale of products currently included in its range and in enabling the Customer to place Orders for the offered products via the website. This service may be used by correctly completing the Order form. The Store allows its range to be browsed free of charge on the product pages.

3. The Store carries out deliveries within the territory of the Republic of Poland and to selected Member States of the European Union indicated on the Store's website at the time the Order is placed.

4. The availability of individual Products and the possibility of delivering them to particular countries may be limited due to the nature of the Products, carrier requirements, sanitary or phytosanitary regulations, or other logistical constraints.

5. The sale takes place via the Internet between the person placing the Order, as the buyer, and the Store, as the Seller.

6. Every Customer purchasing products offered by the Store is obliged to read the content of these Terms and Conditions.

7. In order to streamline communication, potential and existing Customers are advised to first consult the FAQ section.

8. The fruits available in the Store's offer are natural products. This means that each fruit is unique and may differ from other fruits within the same Order, as well as from the photograph of that fruit posted on the Store's website, both in appearance and in quality. The Store makes every effort to ensure that the offered fruits correspond as closely as possible to the content posted on the website and to provide fruits of the highest possible quality. Differences in appearance that do not result from changes in the fruits themselves and do not affect their fitness for consumption do not constitute grounds for a complaint.

9. The fruits available in the Store's offer are natural products with a short shelf life that require proper storage. Information on the shelf life and storage conditions can be found on the product page before making a purchase. Product defects arising as a result of excessively long or improper storage do not constitute grounds for a complaint. For this reason, the Store recommends collecting the fruits promptly when they are ordered to InPost Parcel Lockers.

§ 2 TECHNICAL CONDITIONS FOR PLACING ORDERS

1. Technical requirements necessary to use the Store's services:

a. an Internet connection,

b. a correctly configured web browser,

c. a current, active, and correctly configured e-mail account,

d. enabled support for Cookies and JavaScript,

e. a program for reading PDF files.

2. If the Customer uses hardware or software that does not meet the technical requirements specified above, the Store does not guarantee the proper functioning of the website and reserves that this may adversely affect the quality and course of the Order placement procedure.

3. In the course of its operations, the Store does not use automated decision-making. The Store may, however, use profiling for direct marketing purposes, but the decisions made by the Store on that basis do not concern the conclusion or refusal to conclude a contract, or the ability to use electronic services. The effect of using profiling may be, for example, granting a person a discount, sending them a discount code, sending a proposal for a product that may match the person's interests or preferences, or offering better terms compared with the standard offer. Despite profiling, it is the person concerned who freely decides whether they wish to take advantage of the discount or better terms obtained in this way and make a purchase.

4. The Customer may subscribe to the Store's newsletter, i.e. the periodic sending of information about the Store's products and services. To sign up for the newsletter, the Customer enters their e-mail address in the newsletter form available on the Store's website, at the same time confirming their consent to the processing of their personal data for this purpose and to receiving promotional content at the e-mail address provided. Messages sent as part of the newsletter will contain information about the possibility of unsubscribing, as well as an unsubscribe link. The Customer may unsubscribe from the newsletter at any time, without giving any reason and without incurring any costs, by submitting a statement of withdrawal via the Store's e-mail: support@crazy-box.eu, or by selecting the unsubscribe link in the e-mail message delivered with the newsletter.

§ 3 CONTENT SECURITY

1. Customers are prohibited from providing content that is unlawful in nature or otherwise inconsistent with the Terms and Conditions. Such content includes, among others, content that:

a. is inconsistent with the subject matter of the Store — statements should relate to the content appearing within the Store, i.e. matters connected with the offered products and their use;

b. concerns technical matters related to the functioning of the Store — technical matters should be reported by Customers electronically to the Store's e-mail address;

c. contains links leading to other websites or files;

d. serves to conduct prohibited advertising, promotional, or marketing activities, in particular by posting advertisements, selling, and promoting products, services, projects, or fundraisers;

e. serves to conduct activities prohibited by law, e.g. attempts at fraud and the extortion of financial resources from other Customers;

f. incites violence against any living beings, including animals, or praises such violence;

g. promotes any fascist or other totalitarian system of government;

h. incites hatred or dangerous behavior, or praises such conduct;

i. defames or insults, or in any way infringes the rights of third parties;

j. contains profanity or other content of an offensive nature;

k. otherwise infringes the applicable legal order or good morals.

2. In the event of a breach of the above guidelines, the Store reserves the right to moderate and remove such content without informing the person who posted it. Posting the content indicated above in the Store will result in the consequences provided for in these Terms and Conditions, including even deletion of the account from the Store or preventing purchases from being made therein.

3. A Customer who considers particular content in the Store to be illegal or inconsistent with the Terms and Conditions may submit a report concerning it to the Store. Such a report should be submitted electronically and should include an indication of the specific content, the arguments for its removal, and the reporting party's details enabling their identification. Anonymous reports will not be considered.

4. Reports will be considered within 14 days of their receipt. The reporting party will receive confirmation that the report has been received. The Store will notify the Customer of the decision taken electronically or in writing.

5. The Store's decision may consist in removing the content or leaving it in the Store.

6. The parties may appeal against the Store's decision within 14 days of receiving the statement of reasons for its removal. The decision on the appeal is final.

§ 4 ORDERS

7. Information about the range available in the Store constitutes an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.

8. By placing an Order, the Customer submits an invitation to conclude a contract for the sale of the ordered Products in the Store. The process of ordering a Product begins with confirming the characteristics of the performance via the product page. The Customer is informed of the anticipated time for completing the Order, the availability of the product, the price and methods of payment, as well as the possible delivery options. In order for the product to be delivered, the Customer is obliged to provide their address details or to verify them where an account has previously been registered. Before placing the order (by using the “I order and pay” button), the Customer confirms that they have read these Terms and Conditions, together with consent to the processing of personal data for the purposes of the Order.

9. The confirmation of acceptance of the Order sent by the Store to the e-mail address provided by the Customer constitutes a declaration of acceptance of the invitation referred to above. If, before confirming the placement of the Order (the “I order and pay” button), the Customer ends the use of the given service and leaves the Store, the contract will not be concluded.

10. A Customer making a purchase as an entrepreneur is obliged to provide a Tax Identification Number (NIP) when placing the Order; otherwise, it is assumed that they are purchasing as a Consumer.

11. The assessment of whether a Customer who is an entrepreneur entered in the CEIDG register has the status of an Entrepreneur with Consumer Rights is made by the Store on a case-by-case basis and on the basis of any statements made by the Customer in the course of ordering the Products.

12. The Store may offer Products whose price depends on their weight, size, or quantity (in the case of liquids). The price of such a Product is specified as the price per given unit of weight or unit of quantity (in the case of liquids). The difference between the weight and price of the Product indicated in the Order placed by the Customer and the actual weight and final price of the Product may vary within a range of +/- 10%.

13. In order to place an Order, the Customer is obliged to make a selection, from among those available in the Store, of the products being ordered, the delivery method, and the payment method, and to indicate the delivery address. The selection is made by choosing a product and adding it to the basket.

14. The Customer may select an unlimited number of products for the Order from among the quantity of a given Product available for Orders, and after proceeding to the Basket they will receive a summary of the selected Products. If the quantity of Products is limited, the Store indicates this information on the product page.

15. If the Products covered by the Order are unavailable in the warehouse, from the Store's suppliers, or for other reasons, and it is impossible to complete the Customer's Order, the Store will notify the Customer of this fact no later than within 14 (fourteen) days from the date the Order is placed. In such a case, the Customer has the right to decide whether they agree to the completion of the Order within the period proposed by the Store or whether they withdraw from the contract. If it is impossible to complete part of the Order, as referred to above, the Customer is informed of the status of the Order and decides on the manner of its completion. The Customer may choose between:

a. partial completion — the Customer's choice of this option results in the completion of the Order solely with respect to the available Products;

b. cancellation of the entire Order (withdrawal).

In the event of withdrawal from the contract, the Store will refund the Customer the amount paid as the price. The notification will be sent to the e-mail address indicated by the Customer in the Order or registration form. If no decision is made within 7 (seven) days of the notification, the Order will be cancelled with respect to the unavailable Products.

16. Fruit packaging service. The optional product packaging service, including decorative packaging, constitutes an additional service to the sale of goods and is intended to prepare the products in accordance with the Customer's wishes.

The service is voluntary and may be selected by the Customer when placing an order.

The Store offers both free and paid packaging options, depending on the option chosen.

If the paid packaging service is chosen, the price is PLN 10 gross (including VAT at the applicable rate of 5%).

§ 5 PRODUCT PRICES AND PAYMENT METHODS

1. The price stated for each Product is binding at the moment the Customer places the Order. The prices of goods posted on the Store's website include VAT (where it is charged on account of the place of delivery of the Goods) and do not include delivery costs. The price may include an individually calculated reduction or discount granted to the Customer in an automated manner — information about this is provided in the Order summary.

The Customer has the option of selecting an additionally paid product packaging option.

The packaging fee forms part of the price for the order and is subject to VAT at the rate applicable to the goods sold.

2. Delivery of the goods takes place via logistics operators and courier companies indicated by the Seller at the time the Order is placed. The carriers currently used may include, among others, DPD, InPost, GLS, DHL, UPS, FedEx, or other logistics operators.

Information about delivery costs is available during the ordering process before such an Order is placed.

In the case of international deliveries, delivery times are approximate and may be extended for reasons beyond the Seller's control, in particular due to carrier delays, sanitary or phytosanitary inspections, or other logistical events.

3. Delivery costs will be included in the Product prices depending on the goods ordered and the Customer's choice of delivery method when placing the Order.

4. The Seller makes the following methods of payment for the Products available to the Customer:

a. traditional bank transfer,

b. electronic payments and payment card payments via the service:
1) The Stripe online payment platform (stripe.com) enables businesses and private individuals to make electronic and payment card payments. Stripe Payments Europe, Ltd. is registered in Dublin, Ireland, under company number 513174. The company is entered in the register of national payment institutions kept by the Polish Financial Supervision Authority under number UKNF IP24/2014.

All Orders are completed only after full payment has been made in advance. The Store does not offer cash on delivery or other forms of deferred payment, unless expressly indicated otherwise when placing the Order.

5. If an Order is placed and a payment option other than cash on delivery is selected, and the payment for that Order is not credited within 7 (seven) days, the Order is cancelled. After three (3) business days from placing the Order, if the payment has not been credited, the Customer will receive a payment reminder at the e-mail address provided.

6. The Order will be released within the time specified in the Order confirmation and previously accepted by the Customer, but no later than within 30 (thirty) days from the date the contract is concluded. On the product page, the Store states the anticipated dispatch time for the Order.

7. For certain Products or upon reaching a specified Order value, the delivery cost is borne by the Store, of which the Customer is informed each time before placing the Order.

8. The Store may announce promotions on Products on its website. In that case, if the Customer holds a discount coupon, they may use it — within the applicable promotion — by entering the discount code after proceeding to the shopping basket and clicking “Add”. After verifying the discount code, the Store's system will take it into account in the settlement of the Order, which will be automatically reflected by a change in the Order price or the addition of other discount options depending on the type of discount coupon.

§ 6 COMPLAINTS

1. The Store is obliged to deliver a Product that conforms to the contract and is free from defects, and to duly perform the agreed services.

2. If a defect is found in the delivered goods, the Customer may, at their choice, exercise the rights under the guarantee, provided that a guarantee has been granted, as well as the rights available to them from the Seller under the statutory warranty. The rights under the guarantee and the rights under the statutory warranty are independent of one another.

3. The Store is liable for any lack of conformity of the goods with the contract existing at the time of their delivery and revealed within two years of that moment, unless the Product's use-by date specified by the Store, its legal predecessors, or persons acting on their behalf is longer. It is presumed that a lack of conformity of the goods with the contract which became apparent before the expiry of two years from the moment of delivery of the Product existed at the time of its delivery, unless proven otherwise or unless this presumption is incompatible with the specific nature of the goods or the character of the lack of conformity of the goods with the contract.

4. In the case of contracts concluded with Consumers and Entrepreneurs with Consumer Rights, the Store is liable under the statutory warranty and/or contractual liability for the services provided. This liability is excluded in relation to a Customer of any other status.

5. A Product conforms to the contract if, in particular, the following remain in conformity with the contract:

• characteristics such as the description, type, quantity, quality, completeness, and functionality;

• fitness for the particular purpose for which the Customer requires it, of which the Customer notified the Store no later than at the time the contract was concluded and which the Store accepted;

• suitability and fitness for the purposes for which a Product of this kind is normally used, taking into account the applicable legal provisions, technical standards, or good practices;

• the quantity and characteristics, including durability and safety, that are typical of a Product of this kind and which the Customer may reasonably expect, taking into account the nature of the Product;

• the manner of delivery, together with the packaging, accessories, and instructions whose provision the Customer may reasonably expect;

• the quality, which must correspond to the same quality as the sample or model that the Store made available to the Customer before the conclusion of the contract, and match the description of such sample or model.

6. If a defect is found in the delivered product or in the services provided, the Customer may submit a complaint and inform the Store of the observed irregularities, and document the irregularities for the purpose of verifying the objections. A complaint may be submitted electronically or in writing to the Store's address.

7. The Customer should report a complaint immediately after discovering the irregularity, preferably no later than within 24 hours of receiving the shipment.

8. A complaint report concerning fresh Products should include photographs of the Product being complained about, the outer packaging, and the shipping label, insofar as the nature of the complaint so requires.

9. The Store undertakes to consider the complaint within 14 days of the date it is submitted and to inform the Customer of the decision and further proceedings in writing or by e-mail to the e-mail address provided in the complaint report, or on another durable medium.

10. In the event of a lack of conformity of the Product with the contract, the Customer may demand its repair or replacement. The Store may replace the goods where the Customer demanded their repair, or repair them where the Customer demanded their replacement, only if bringing the goods into conformity with the contract in the manner originally chosen by the Customer is impossible or would require excessive costs. If repair and replacement are impossible or would require excessive costs for the entrepreneur, the entrepreneur may refuse to bring the goods into conformity with the contract. In such a case, the Customer may submit a statement on a price reduction or on withdrawal from the contract. When assessing whether the costs to the Store are excessive, all the circumstances of the case are taken into account, in particular the significance of the lack of conformity of the Product with the contract, the value of the Product that conforms to the contract, and the excessive inconvenience to the Customer resulting from a change in the manner of bringing the Product into conformity with the contract.

11. The Customer may submit a statement on a price reduction or on withdrawal from the contract if the Product does not conform to the contract, where:

• the Store has refused to bring the Product into conformity with the contract;

• the Store has failed to bring the Product into conformity with the contract;

• the lack of conformity of the Product with the contract persists, even though the Store has attempted to bring the Product into conformity with the contract;

• the lack of conformity of the Product with the contract is significant enough to justify an immediate price reduction or withdrawal from the contract;

• it is clear from the Store's statement or from the circumstances that it will not bring the Product into conformity with the contract within a reasonable time or without excessive inconvenience to the Customer.

10. The reduced price must be in such proportion to the price resulting from the contract as the value of the goods not conforming to the contract bears to the value of the goods conforming to the contract. The Store refunds the amounts due as a result of exercising the right to a price reduction without delay, no later than within 14 days from the date of receiving the Customer's statement on the price reduction.

11. The Customer may not withdraw from the contract if the lack of conformity of the goods with the contract is insignificant. It is presumed that the lack of conformity of the goods with the contract is significant.

12. The Store is obliged to carry out the repair or replacement within a reasonable time from the moment it was informed by the Customer of the lack of conformity with the contract, and without excessive inconvenience to the Customer, taking into account the specific nature of the goods and the purpose for which the Customer acquired them. The costs of the repair or replacement, including in particular the costs of postage, transport, labour, and materials, are borne by the Store. The Customer is obliged to make the Product subject to repair or replacement available to the Store. The Store collects the goods from the Customer at its own expense, and if the goods were installed before the lack of conformity became apparent, the Store will dismantle them and reinstall them after the repair or replacement, or will commission these activities at its own expense. The Store does not accept shipments returned cash on delivery. In some cases it is not necessary to send the Product being complained about, and the Store may limit itself to inspecting the photographs provided by the Customer, of which it will inform the Customer after receiving the complaint report.

13. The Customer is not obliged to pay for the ordinary use of the goods that were subsequently replaced.

14. If the lack of conformity with the contract relates only to some of the goods delivered under the contract, the Customer may withdraw from the contract only with respect to those goods, as well as with respect to other goods acquired by the Customer together with the goods not conforming to the contract, if it cannot reasonably be expected that the Customer would agree to keep only the goods conforming to the contract.

15. In the event of withdrawal from the contract, the Customer promptly returns the goods to the Store at the Store's expense. The Store refunds the price to the Customer without delay, no later than within 14 days from the date of receiving the goods or proof of their return, using the same method of payment as the Customer used, unless the Customer has expressly agreed to a different method of refund that does not entail any costs for them.

16. In the event of a dispute between the Store and the Customer as to the merits of refusing to uphold a complaint, a Customer who is a Consumer has the right to use out-of-court methods of handling complaints and pursuing claims. The Customer may use mediation or an arbitration court by submitting to the institution before which the proceedings will be conducted the appropriate form — an application for mediation or an application for the case to be heard before an arbitration court.

§ 7 INTERNATIONAL DELIVERIES OF FRESH PRODUCTS

1. A Customer placing an order with delivery outside the territory of Poland acknowledges that the Products offered by the Store are fresh products and that their quality may change during transport.
2. The Seller exercises due diligence when packing the Products but is not liable for any deterioration in the quality of the Products resulting solely from a delay in delivery caused by the carrier or by events beyond the Seller's control.
3. The Customer is obliged to collect the shipment promptly after its delivery.
4. The risk of accidental deterioration in the quality of the Products resulting from failure to collect the shipment on time, refusal to accept it, or leaving the shipment at a collection point for a period longer than recommended by the carrier is borne by the Customer.

§ 8 RIGHT OF WITHDRAWAL FROM THE CONTRACT

1. A Customer who is a Consumer or an Entrepreneur with Consumer Rights may withdraw from the contract without giving any reason within 14 days from the date of receiving the shipment. In that case, they should submit a statement of withdrawal from the contract and return the Goods to the Store. To submit a statement of withdrawal, the withdrawal form attached to the Terms and Conditions may be used. The deadline is deemed to have been met if the Consumer or the Entrepreneur with Consumer Rights sends the statement of withdrawal in writing to the Seller's address or electronically to the e-mail: support@crazy-box.euno later than on the last day of the 14-day period. After the statement of withdrawal is received electronically at the above e-mail or at the postal address, the Seller will promptly confirm its receipt by sending information to the e-mail address of the person withdrawing. A statement of withdrawal from the contract submitted after the above deadline has no legal effect.

2. The Goods should be returned in an unchanged and complete condition, without signs of use, unless the change was necessary within the limits of ordinary management, i.e. the Consumer or the Entrepreneur with Consumer Rights should handle the Goods bearing in mind the need for their possible subsequent return. They are liable for any diminution in the value of the item resulting from using it in a manner going beyond what is necessary to establish the nature, characteristics, and functioning of the item. If the returned Goods are incomplete or bear signs of use going beyond ordinary management of the item, the Store reserves the right to refuse to accept the shipment or to reduce the refunded amount by the equivalent value of the damaged goods, at the Store's discretion.

3. The right of a Consumer or an Entrepreneur with Consumer Rights to withdraw from the contract does not apply where the subject of the Order is, among others, a contract:

• for the provision of services for which the consumer is obliged to pay the price, if the entrepreneur has fully performed the service with the consumer's express prior consent, the consumer having been informed before the performance began that, once the entrepreneur has completed the performance, they will lose the right to withdraw from the contract, and having acknowledged this;

• in which the subject of the performance is non-prefabricated goods, manufactured to the consumer's specification or serving to satisfy their individualized needs;

• in which the subject of the performance is goods that are liable to deteriorate rapidly or have a short shelf life;

• in which the subject of the performance is goods delivered in sealed packaging which, after the packaging has been opened, cannot be returned for reasons of health protection or hygiene, if the packaging was opened after delivery;

• in which the subject of the performance is goods that, after delivery, due to their nature, become inseparably combined with other items.

In particular, the right of withdrawal from the contract does not apply to fresh fruit, exotic fruit, fruit sets, and other Products that are perishable or have a short shelf life.

4. The returned Goods must be sent back no later than within 14 days of withdrawal from the contract, together with the statement of withdrawal, to the address of the Store's warehouse, i.e. ul. Sienna 75, 00-833 Warsaw. The Consumer or the Entrepreneur with Consumer Rights bears only the direct costs of returning the Product to the Store (return shipping costs).

5. In the event of withdrawal from the contract, all payments made by the Consumer or the Entrepreneur with Consumer Rights, including delivery costs, will be transferred to the Consumer or the Entrepreneur with Consumer Rights without delay, but no later than within 14 days from the date the Store receives the statement of withdrawal from the contract.

6. The refund of payments made by payment card or electronic transfer is made to the bank account from which the payment was made, unless, before the refund is made, the Customer expressly gives a different refund instruction that does not generate additional costs for them (e.g. in the statement of withdrawal).

7. The Store may withhold the refund of payments received from the Buyer until it receives the ordered goods back from the Buyer or until the Buyer provides proof of their return, whichever occurs first.

8. In particular, fresh fruit, exotic fruit, fruit boxes, gift sets containing fresh fruit, and other perishable products are not subject to the right of withdrawal from the contract.

§ 9 PROTECTION OF PERSONAL DATA

Provisions concerning the protection of Customers' personal data by the Seller are set out in the Privacy and Cookies Policy posted on the Store's website.

§ 10 COPYRIGHT

The Terms and Conditions and all content posted in the Store, including photographs and descriptions, are the subject of copyright within the meaning of the Act of 4 February 1994 on Copyright and Related Rights, and are subject to legal protection. Any copying, reproduction, distribution, or adaptation of them, in whole or in part, by any methods, devices, or techniques, without the Store's written consent, is prohibited.

§ 11 FINAL PROVISIONS

1. For every Product sold by the Store, a VAT invoice or another settlement document compliant with the applicable tax regulations is issued. The VAT invoice is delivered electronically to the e-mail address provided by the Customer or in traditional form together with the delivery of the goods. Acceptance of the Terms and Conditions also constitutes consent to the sending of invoices in electronic form.

2. Contracts concluded via the Store are governed by Polish law, with the proviso that the Consumer also enjoys the protection afforded to them by the mandatory provisions of the law of the country of their habitual residence. To the extent that those provisions afford the Consumer broader protection than Polish law, they take precedence. Disputes arising from contracts concluded with Consumers will be resolved by the courts having jurisdiction in accordance with the applicable provisions of European Union law and the law of the country of the Consumer's habitual residence.

3. The Seller reserves the right to amend the Terms and Conditions. The Seller will notify registered Customers of any amendment to the Terms and Conditions by e-mail, with the right to terminate the contract within 14 days. Amendments to the Terms and Conditions enter into force 14 days after notification. Orders placed before the date on which the amendments to these Terms and Conditions enter into force are completed on the basis of the provisions in force on the day the Order was placed.

NOTE: The withdrawal form applies only to Products in respect of which, under the applicable regulations, a right of withdrawal from the contract exists. This right does not apply, in particular, to fresh fruit, exotic fruit, fruit sets, and other products that are perishable or have a short shelf life.

Annex No. 1

TEMPLATE FORM FOR WITHDRAWAL FROM A DISTANCE SALES CONTRACT

CRAZYBOX ANDRII KUDRIN

ul. Sienna 75

00-833 Warsaw

NIP: 5223224259, REGON: 521863031

________________, on ______________

Customer's first and last name:	_____________________________________________
Customer's address:	_____________________________________________
Customer's e-mail:	_____________________________________________

FORM FOR WITHDRAWAL FROM A CONTRACT CONCLUDED AT A DISTANCE

I hereby declare that:

1. Pursuant to Article 385⁵ of the Civil Code and the provisions of the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827), I withdraw from the sales contract and return the goods listed below.

2. I am aware of the conditions for returning goods under this procedure, as set out in the Civil Code, the Store's Terms and Conditions, and the aforementioned Act.

Date of receipt of the goods:

____________________________________________________________________

Sales document number (receipt or VAT invoice) or Order number:

____________________________________________________________________

Returned goods (Name/Quantity/Gross price):

Bank account number to which the payment for the goods will be refunded:

_ _ - _ _ _ _ - _ _ _ _ - _ _ _ _ - _ _ _ _ - _ _ _ _ - _ _ _ _

Account holder details:

____________________________________________________________________

__________________________________
place and date signature